Yes, our candles are made with natural, high-quality ingredients such as soy wax and essential oils to ensure a clean and long-lasting burn.
Yes, we offer a variety of scented candles in an array of captivating fragrances to enhance any mood or ambiance.
Our candles have an average burn time of 40-50 hours, depending on the size and type of candle.
Yes, we offer custom candle options for special events or occasions. Please contact us for more information on how to create your own personalized candle.
Yes, we are committed to sustainability and use eco-friendly packaging and production practices to minimize our environmental footprint. Our candles are also cruelty-free and never tested on animals.
To ensure a clean and even burn, trim the wick to 1/4 inch before lighting and avoid burning for more than 4 hours at a time. Keep candles away from drafts and always place them on a heat-resistant surface.
Yes, we offer wholesale and bulk ordering options for retailers, event planners, or businesses. Please contact us for more information on pricing and availability.
We stand behind the quality of our candles, and if you are not satisfied with your purchase, please contact us within 7 days of receiving your order to discuss returns or exchanges.
We accept payment via credit card (Visa, Mastercard, American Express), PayPal, and other secure online payment platforms.
Yes, we take the security of your personal information seriously. Our website is encrypted with SSL technology to ensure that your payment details are safe and secure.
Your credit card will be charged at the time of purchase, and you will receive a confirmation email with details of your order and payment.
At this time, we do not offer payment plans or installment options for orders. All payments must be made in full at the time of purchase.
Unfortunately, our website currently only supports one payment method per order. If you need to use multiple payment methods, please contact us for assistance.
We occasionally offer discounts or promotions for specific payment methods such as PayPal or certain credit cards. Check our website or social media channels for any current promotions.
If you encounter any issues with your payment during checkout, please contact our customer service team for assistance. We can help troubleshoot the issue and ensure your order is processed successfully. convallis.
Once your payment has been processed, it may not be possible to cancel or change your order. Please contact us as soon as possible if you need to make any changes to your order.
